Reservation Policy

Reservation Policy

You may pay with cash, personal or traveler’s checks, VISA, Master Card, or Discover. Advanced reservations are preferred and a deposit of either the subtotal of the first night or 50% of the total package, which ever is greater, is required.

Your payment will be processed immediately if you use a credit card; payment made by check must be received within five days of making the reservation.

Check-In is 4 pm. Arrangements for late check-in should be made at the time of reservation, if possible. Check-in before 4 is rarely available. Check-out is 12 noon. You may pay with cash, personal or traveler’s checks, VISA, Master Card, or Discover. Cancellation Policy for Negotiated Corporate Rates Please Call 419.562.3013.

Advanced reservations are preferred and a 50% deposit is required to guarantee your room. One night stays require 100% of the room fees.

Any cancellation from the point of booking up to 14 days prior to arrival before 10 pm EST is subject to a $75  administration fee. Any cancellations received within 14 days of arrival or no shows are subject to 100% of the entire stay.

If you decide to check out early after your arrival, you will be charged for all dates reserved, at current lodging rates as well as any add-ons or spa services. 

Regrettably, our Manor House Suites and Loft Suites are designed for guests over 12 years of age. Please ask which of our Premiere Suites can best accommodate anyone younger than 12 years.

Our rates do not include sales tax or gratuities unless otherwise indicated and may vary according to seasons, weekend, or holidays.

Our twelve room Inn rates are for double occupancy but additional guests may be accommodated for an additional $35 night per person charge.

Breakfast is included in the price of the guest rooms, with an additional charge to be delivered to your guest room.

We reserve the right to change your room to an equal or upgraded room without notification; however, we take every effort to accommodate our guests requests.

Preferred Check In time is 4:00 PM, but we are flexible. Please let us know if your arrival time is later than 8:00 PM as the office closes at this time. We do have a late check in available for those arriving after normal office hours, if notified in advance.

Preferred Check Out time is by noon.

Smoking is allowed Outdoors only, on our covered porch, and there is a $250.00 special cleaning fee  if you choose to smoke inside the buildings or your room.

We accept no responsibility for weather conditions unless a level 3 snow emergency is called by the local Crawford County Sheriffs office. In the event, you will be given a gift certificate, valid for up to 3 years, to use with us at a later date.